{"id":17034,"date":"2021-09-16T09:31:04","date_gmt":"2021-09-16T07:31:04","guid":{"rendered":"https:\/\/new.samcla.com\/telegestio\/soporte-tecnico\/"},"modified":"2026-02-04T17:04:13","modified_gmt":"2026-02-04T16:04:13","slug":"soporte-tecnico","status":"publish","type":"portfolio","link":"https:\/\/samcla.com\/es\/smart-systems\/soporte-tecnico\/","title":{"rendered":"SOPORTE T\u00c9CNICO"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-u8ew1s-96a03a9059fa2fd5cf3a7fe910f9b7eb\">\n.avia-section.av-u8ew1s-96a03a9059fa2fd5cf3a7fe910f9b7eb{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/samcla.com\/wp-content\/uploads\/2021\/04\/IMG_20210318_084836-1500x430.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-u8ew1s-96a03a9059fa2fd5cf3a7fe910f9b7eb .av-section-color-overlay{\nopacity:0.4;\nbackground-color:#000000;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-u8ew1s-96a03a9059fa2fd5cf3a7fe910f9b7eb alternate_color avia-section-huge avia-no-shadow  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-17034'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-82z2zi8-b113d1632c76d69c83b9b1af4d421ce6 sc-av_three_fourth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-82z2zi8-b113d1632c76d69c83b9b1af4d421ce6\">\n.flex_column.av-82z2zi8-b113d1632c76d69c83b9b1af4d421ce6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-82z2zi8-b113d1632c76d69c83b9b1af4d421ce6 av_three_fourth  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7kk4teo-cfa9b31584502f105be3f3cd7f5e7b0d\">\n#top .av-special-heading.av-7kk4teo-cfa9b31584502f105be3f3cd7f5e7b0d{\npadding-bottom:10px;\nfont-size:70px;\n}\nbody .av-special-heading.av-7kk4teo-cfa9b31584502f105be3f3cd7f5e7b0d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-7kk4teo-cfa9b31584502f105be3f3cd7f5e7b0d .av-special-heading-tag{\nfont-size:70px;\n}\n.av-special-heading.av-7kk4teo-cfa9b31584502f105be3f3cd7f5e7b0d .av-subheading{\nfont-size:20px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-7kk4teo-cfa9b31584502f105be3f3cd7f5e7b0d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-7kk4teo-cfa9b31584502f105be3f3cd7f5e7b0d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-7kk4teo-cfa9b31584502f105be3f3cd7f5e7b0d av-special-heading-h1 blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling  av-inherit-size'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >SOPORTE T\u00c9CNICO<\/h1><div class='av-subheading av-subheading_below'><p>SAMCLA SMART SYSTEMS<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7837za8-a814f53232ce668aea008edcf33a34cb\">\n.avia-section.av-7837za8-a814f53232ce668aea008edcf33a34cb{\nbackground-color:#ffffff;\nbackground:linear-gradient( to bottom, #ffffff, #e1e1e1 );\n}\n.avia-section.av-7837za8-a814f53232ce668aea008edcf33a34cb .av-extra-border-element .av-extra-border-inner{\nbackground-color:#e1e1e1;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-7837za8-a814f53232ce668aea008edcf33a34cb main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_hr  avia-bg-style-scroll av-arrow-down-section container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-17034'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kv28amgy-f483caf0fa294976b96b0c2a5d490711\">\n#top .av_textblock_section.av-kv28amgy-f483caf0fa294976b96b0c2a5d490711 .avia_textblock{\nfont-size:25px;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top .av_textblock_section.av-kv28amgy-f483caf0fa294976b96b0c2a5d490711 .avia_textblock{\nfont-size:20px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top .av_textblock_section.av-kv28amgy-f483caf0fa294976b96b0c2a5d490711 .avia_textblock{\nfont-size:18px;\n}\n}\n<\/style>\n<section  class='av_textblock_section av-kv28amgy-f483caf0fa294976b96b0c2a5d490711 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Para acceder a las fichas t\u00e9cnicas de los equipos, v\u00eddeos tutoriales, manuales, preguntas frecuentes y formularios de consulta o gestiones remotas, <a href=\"#sistema\">elija el tipo de sistema<\/a><\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><div class='av-extra-border-element border-extra-arrow-down'><div class='av-extra-border-outer'><div class='av-extra-border-inner'><\/div><\/div><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-17034'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6tq9aps-4915abadb991841065af3345201940eb\">\n#top .hr.hr-invisible.av-6tq9aps-4915abadb991841065af3345201940eb{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-6tq9aps-4915abadb991841065af3345201940eb hr-invisible  avia-builder-el-5  el_after_av_section  el_before_av_section  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='sistema'  class='avia-section av-kv28atn6-832f876050e4de28c0397d0faaa28f50 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-6  el_after_av_hr  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-17034'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-av_one_third-6b876bb5f02e205318208c69cf2374da sc-av_one_third av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-6b876bb5f02e205318208c69cf2374da\">\n.flex_column.av-av_one_third-6b876bb5f02e205318208c69cf2374da{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-6b876bb5f02e205318208c69cf2374da av_one_third  avia-builder-el-7  el_before_av_one_third  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-bottom av-animated-generic pop-up av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-cdc7950ef310cb10dd00c8c491e7ca4d\">\n.avia-image-container.av-av_image-cdc7950ef310cb10dd00c8c491e7ca4d img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-cdc7950ef310cb10dd00c8c491e7ca4d .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-cdc7950ef310cb10dd00c8c491e7ca4d av-styling- avia_animated_image av-animated-when-visible-95 fade-in avia-align-center  avia-builder-el-8  el_before_av_hr  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-11152 avia-img-lazy-loading-not-11152 avia_image ' src=\"https:\/\/samcla.com\/wp-content\/uploads\/2021\/04\/PROGRAMADOR-PILES4_BLAU-300x259-1.png\" alt='PROGRAMADOR-PILES4_BLAU-300x259 (1)' title=''  height=\"259\" width=\"300\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-d7502aa4d873e882c6f61e09c22bbe2e\">\n#top .hr.av-av_hr-d7502aa4d873e882c6f61e09c22bbe2e{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-av_hr-d7502aa4d873e882c6f61e09c22bbe2e .hr-inner{\nwidth:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-d7502aa4d873e882c6f61e09c22bbe2e hr-custom  avia-builder-el-9  el_after_av_image  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-none'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m60kime3-80e01fa18026e7e4ca70e9ee47e3d596\">\n#top .av_textblock_section.av-m60kime3-80e01fa18026e7e4ca70e9ee47e3d596 .avia_textblock{\ncolor:#253f76;\n}\n<\/style>\n<section  class='av_textblock_section av-m60kime3-80e01fa18026e7e4ca70e9ee47e3d596 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h3 style=\"text-align: center;\">SAMCLA SCR<\/h3>\n<\/div><\/section><br \/>\n<div  class='avia-buttonrow-wrap av-m60kh6qg-b9218e0cda0f7881e92aa1062511d28d avia-buttonrow-center  avia-builder-el-11  el_after_av_textblock  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m60kh5rr-4821d5c0ad3446ee55b327a7539aa068\">\n#top #wrap_all .avia-button.av-m60kh5rr-4821d5c0ad3446ee55b327a7539aa068{\nbackground-color:#0b3a66;\nborder-color:#0b3a66;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:5px;\nmargin-right:3px;\nmargin-left:3px;\n}\n<\/style>\n<a href='https:\/\/samcla.com\/es\/smart-systems\/sat-scr\/'  class='avia-button av-m60kh5rr-4821d5c0ad3446ee55b327a7539aa068 avia-icon_select-yes-right-icon avia-size-large av-icon-on-hover'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Acceso Clientes\"><span class='avia_iconbox_title' >Acceso Clientes<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a>\n<\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4hr6phc-a976ecc63b382ac35e4654049ca41270\">\n.flex_column.av-4hr6phc-a976ecc63b382ac35e4654049ca41270{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-4hr6phc-a976ecc63b382ac35e4654049ca41270 av_one_third  avia-builder-el-12  el_after_av_one_third  el_before_av_one_third  flex_column_table_cell av-equal-height-column av-align-bottom av-animated-generic fade-in av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-414jcps-5a38bcc83a20458e187a78c9b84a4a2b\">\n.avia-image-container.av-414jcps-5a38bcc83a20458e187a78c9b84a4a2b img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-414jcps-5a38bcc83a20458e187a78c9b84a4a2b .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-414jcps-5a38bcc83a20458e187a78c9b84a4a2b av-styling- avia_animated_image av-animated-when-visible-95 fade-in avia-align-center  avia-builder-el-13  el_before_av_hr  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-24701 avia-img-lazy-loading-not-24701 avia_image ' src=\"https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs.png\" alt='' title='SAMCLA INFINITE'  height=\"1700\" width=\"2444\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs.png 2444w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-300x209.png 300w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-1030x716.png 1030w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-768x534.png 768w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-1536x1068.png 1536w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-2048x1425.png 2048w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-1500x1043.png 1500w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-705x490.png 705w\" sizes=\"(max-width: 2444px) 100vw, 2444px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3e263b4-1a7808fd966b110ae9126f89d12d6df1\">\n#top .hr.av-3e263b4-1a7808fd966b110ae9126f89d12d6df1{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-3e263b4-1a7808fd966b110ae9126f89d12d6df1 .hr-inner{\nwidth:50px;\n}\n<\/style>\n<div  class='hr av-3e263b4-1a7808fd966b110ae9126f89d12d6df1 hr-custom  avia-builder-el-14  el_after_av_image  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-none'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-32qa0rk-9facbb960c1e6921367a815d932c6545\">\n#top .av_textblock_section.av-32qa0rk-9facbb960c1e6921367a815d932c6545 .avia_textblock{\ncolor:#253f76;\n}\n<\/style>\n<section  class='av_textblock_section av-32qa0rk-9facbb960c1e6921367a815d932c6545 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h3 style=\"text-align: center;\">SAMCLA INFINITE<\/h3>\n<\/div><\/section><br \/>\n<div  class='avia-buttonrow-wrap av-ku86s1mf-a3454ff83e8d4078ccdcca0251870a30 avia-buttonrow-center  avia-builder-el-16  el_after_av_textblock  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ku86rq0y-f2cad4015caaa2a77d58dd000c2e9c36\">\n#top #wrap_all .avia-button.av-ku86rq0y-f2cad4015caaa2a77d58dd000c2e9c36{\nbackground-color:#002855;\nborder-color:#002855;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:5px;\nmargin-right:3px;\nmargin-left:3px;\n}\n<\/style>\n<a href='https:\/\/samcla.com\/es\/smart-systems\/sat-infinite\/'  class='avia-button av-ku86rq0y-f2cad4015caaa2a77d58dd000c2e9c36 avia-icon_select-yes-right-icon avia-size-large av-icon-on-hover'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Acceso Clientes\"><span class='avia_iconbox_title' >Acceso Clientes<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ku86s0ge-5adf22c33839631e3320d453c8ed642c\">\n#top #wrap_all .avia-button.av-ku86s0ge-5adf22c33839631e3320d453c8ed642c{\nbackground-color:#da291c;\nborder-color:#da291c;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:5px;\nmargin-right:3px;\nmargin-left:3px;\n}\n<\/style>\n<a href='https:\/\/samcla.com\/es\/smart-systems\/solicitud-de-informacion-samcla-infinite\/'  class='avia-button av-ku86s0ge-5adf22c33839631e3320d453c8ed642c avia-icon_select-yes-right-icon avia-size-large av-icon-on-hover'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Solicitar acceso\"><span class='avia_iconbox_title' >Solicitar acceso<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a>\n<\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-eb59b2be535598554d7768500ca2ec3f\">\n.flex_column.av-av_one_third-eb59b2be535598554d7768500ca2ec3f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-eb59b2be535598554d7768500ca2ec3f 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