{"id":18272,"date":"2021-10-25T11:10:51","date_gmt":"2021-10-25T09:10:51","guid":{"rendered":"https:\/\/samcla.com\/smart-systems\/support-technique\/"},"modified":"2026-01-08T11:21:23","modified_gmt":"2026-01-08T10:21:23","slug":"support-technique","status":"publish","type":"portfolio","link":"https:\/\/samcla.com\/fr\/smart-systems\/support-technique\/","title":{"rendered":"SUPPORT TECHNIQUE"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-u8ew1s-96a03a9059fa2fd5cf3a7fe910f9b7eb\">\n.avia-section.av-u8ew1s-96a03a9059fa2fd5cf3a7fe910f9b7eb{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/samcla.com\/wp-content\/uploads\/2021\/04\/IMG_20210318_084836-1500x430.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-u8ew1s-96a03a9059fa2fd5cf3a7fe910f9b7eb .av-section-color-overlay{\nopacity:0.4;\nbackground-color:#000000;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-u8ew1s-96a03a9059fa2fd5cf3a7fe910f9b7eb alternate_color avia-section-huge avia-no-shadow  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-18272'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-82z2zi8-b113d1632c76d69c83b9b1af4d421ce6 sc-av_three_fourth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-82z2zi8-b113d1632c76d69c83b9b1af4d421ce6\">\n.flex_column.av-82z2zi8-b113d1632c76d69c83b9b1af4d421ce6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-82z2zi8-b113d1632c76d69c83b9b1af4d421ce6 av_three_fourth  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7kk4teo-7554c8d52040e6070bc1e7e356e1c155\">\n#top .av-special-heading.av-7kk4teo-7554c8d52040e6070bc1e7e356e1c155{\npadding-bottom:10px;\nfont-size:70px;\n}\nbody .av-special-heading.av-7kk4teo-7554c8d52040e6070bc1e7e356e1c155 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-7kk4teo-7554c8d52040e6070bc1e7e356e1c155 .av-special-heading-tag{\nfont-size:70px;\n}\n.av-special-heading.av-7kk4teo-7554c8d52040e6070bc1e7e356e1c155 .av-subheading{\nfont-size:20px;\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-7kk4teo-7554c8d52040e6070bc1e7e356e1c155 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-7kk4teo-7554c8d52040e6070bc1e7e356e1c155 .av-subheading{\nfont-size:18px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-7kk4teo-7554c8d52040e6070bc1e7e356e1c155 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-7kk4teo-7554c8d52040e6070bc1e7e356e1c155 av-special-heading-h1 blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling  av-inherit-size'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >SUPPORT TECHNIQUE<\/h1><div class='av-subheading av-subheading_below'><p>SAMCLA SMART SYSTEMS<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7837za8-a814f53232ce668aea008edcf33a34cb\">\n.avia-section.av-7837za8-a814f53232ce668aea008edcf33a34cb{\nbackground-color:#ffffff;\nbackground:linear-gradient( to bottom, #ffffff, #e1e1e1 );\n}\n.avia-section.av-7837za8-a814f53232ce668aea008edcf33a34cb .av-extra-border-element .av-extra-border-inner{\nbackground-color:#e1e1e1;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-7837za8-a814f53232ce668aea008edcf33a34cb main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_hr  avia-bg-style-scroll av-arrow-down-section container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-18272'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kv28amgy-f07c1a06ed9da3107ca23d488f9645d7\">\n#top .av_textblock_section.av-kv28amgy-f07c1a06ed9da3107ca23d488f9645d7 .avia_textblock{\nfont-size:25px;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top .av_textblock_section.av-kv28amgy-f07c1a06ed9da3107ca23d488f9645d7 .avia_textblock{\nfont-size:20px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top .av_textblock_section.av-kv28amgy-f07c1a06ed9da3107ca23d488f9645d7 .avia_textblock{\nfont-size:18px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top .av_textblock_section.av-kv28amgy-f07c1a06ed9da3107ca23d488f9645d7 .avia_textblock{\nfont-size:18px;\n}\n}\n<\/style>\n<section  class='av_textblock_section av-kv28amgy-f07c1a06ed9da3107ca23d488f9645d7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Pour acc\u00e9der aux fiches techniques des \u00e9quipements et formulaires de consultation <a href=\"#systeme\">acc\u00e9dez au syst\u00e8me<\/a><\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><div class='av-extra-border-element border-extra-arrow-down'><div class='av-extra-border-outer'><div class='av-extra-border-inner'><\/div><\/div><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-18272'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6tq9aps-4915abadb991841065af3345201940eb\">\n#top .hr.hr-invisible.av-6tq9aps-4915abadb991841065af3345201940eb{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-6tq9aps-4915abadb991841065af3345201940eb hr-invisible  avia-builder-el-5  el_after_av_section  el_before_av_section  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='sistema'  class='avia-section av-kv28atn6-832f876050e4de28c0397d0faaa28f50 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-6  el_after_av_hr  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-18272'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-6ds2uww-2dd054f5780515646dc8fbc483fbcf79 sc-av_one_fourth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6ds2uww-2dd054f5780515646dc8fbc483fbcf79\">\n.flex_column.av-6ds2uww-2dd054f5780515646dc8fbc483fbcf79{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  id=\"systeme\"  class='flex_column av-6ds2uww-2dd054f5780515646dc8fbc483fbcf79 av_one_fourth  avia-builder-el-7  el_before_av_one_fourth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-bottom av-animated-generic pop-up av-zero-column-padding  '     ><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4hr6phc-a976ecc63b382ac35e4654049ca41270\">\n.flex_column.av-4hr6phc-a976ecc63b382ac35e4654049ca41270{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-4hr6phc-a976ecc63b382ac35e4654049ca41270 av_one_fourth  avia-builder-el-8  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_table_cell av-equal-height-column av-align-bottom av-animated-generic fade-in av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-414jcps-56d0aee1c9d4177523194d17d8daaf80\">\n.avia-image-container.av-414jcps-56d0aee1c9d4177523194d17d8daaf80 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-414jcps-56d0aee1c9d4177523194d17d8daaf80 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-414jcps-56d0aee1c9d4177523194d17d8daaf80 av-styling- avia_animated_image av-animated-when-visible-95 fade-in avia-align-center  avia-builder-el-9  el_before_av_hr  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-24700 avia-img-lazy-loading-not-24700 avia_image ' src=\"https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs.png\" alt='' title='SAMCLA INFINITE'  height=\"1700\" width=\"2444\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs.png 2444w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-300x209.png 300w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-1030x716.png 1030w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-768x534.png 768w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-1536x1068.png 1536w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-2048x1425.png 2048w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-1500x1043.png 1500w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/07\/SBP0106L_front_sense-cables-grocs-705x490.png 705w\" sizes=\"(max-width: 2444px) 100vw, 2444px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3e263b4-1a7808fd966b110ae9126f89d12d6df1\">\n#top .hr.av-3e263b4-1a7808fd966b110ae9126f89d12d6df1{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-3e263b4-1a7808fd966b110ae9126f89d12d6df1 .hr-inner{\nwidth:50px;\n}\n<\/style>\n<div  class='hr av-3e263b4-1a7808fd966b110ae9126f89d12d6df1 hr-custom  avia-builder-el-10  el_after_av_image  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-none'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-32qa0rk-9facbb960c1e6921367a815d932c6545\">\n#top .av_textblock_section.av-32qa0rk-9facbb960c1e6921367a815d932c6545 .avia_textblock{\ncolor:#253f76;\n}\n<\/style>\n<section  class='av_textblock_section av-32qa0rk-9facbb960c1e6921367a815d932c6545 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h3 style=\"text-align: center;\">SAMCLA INFINITE<\/h3>\n<\/div><\/section><br \/>\n<div  class='avia-buttonrow-wrap av-ku86s1mf-a3454ff83e8d4078ccdcca0251870a30 avia-buttonrow-center  avia-builder-el-12  el_after_av_textblock  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ku86rq0y-41c33b4a41a72ef3d500097e1ca166a0\">\n#top #wrap_all .avia-button.av-ku86rq0y-41c33b4a41a72ef3d500097e1ca166a0{\nbackground-color:#002855;\nborder-color:#002855;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:5px;\nmargin-right:3px;\nmargin-left:3px;\n}\n<\/style>\n<a href='https:\/\/samcla.com\/fr\/smart-systems\/sat-infinite\/'  class='avia-button av-ku86rq0y-41c33b4a41a72ef3d500097e1ca166a0 avia-icon_select-yes-right-icon avia-size-large av-icon-on-hover'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Acc\u00e8s client\"><span class='avia_iconbox_title' >Acc\u00e8s client<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ku86s0ge-0a634cb3b48382c143430b7cb456c502\">\n#top #wrap_all .avia-button.av-ku86s0ge-0a634cb3b48382c143430b7cb456c502{\nbackground-color:#da291c;\nborder-color:#da291c;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:5px;\nmargin-right:3px;\nmargin-left:3px;\n}\n<\/style>\n<a href='https:\/\/samcla.com\/fr\/smart-systems\/demande-dinformation-samcla-infinite\/'  class='avia-button av-ku86s0ge-0a634cb3b48382c143430b7cb456c502 avia-icon_select-yes-right-icon avia-size-large av-icon-on-hover'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Demande d\u2019acc\u00e8s\"><span class='avia_iconbox_title' >Demande d\u2019acc\u00e8s<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a>\n<\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_fourth-eb59b2be535598554d7768500ca2ec3f\">\n.flex_column.av-av_one_fourth-eb59b2be535598554d7768500ca2ec3f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_fourth-eb59b2be535598554d7768500ca2ec3f av_one_fourth  avia-builder-el-13  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_table_cell av-equal-height-column av-align-bottom av-animated-generic fade-in av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m5zhadt5-9e8abb831ddf95d1cf45b8dbd75358b9\">\n.avia-image-container.av-m5zhadt5-9e8abb831ddf95d1cf45b8dbd75358b9 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-m5zhadt5-9e8abb831ddf95d1cf45b8dbd75358b9 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-m5zhadt5-9e8abb831ddf95d1cf45b8dbd75358b9 av-styling- avia_animated_image av-animated-when-visible-95 fade-in avia-align-center  avia-builder-el-14  el_before_av_hr  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-22960 avia-img-lazy-loading-not-22960 avia_image ' src=\"https:\/\/samcla.com\/wp-content\/uploads\/2024\/01\/Focus-6-Bluetooth_front.png\" alt='' title='SAMCLA FOCUS'  height=\"1700\" width=\"2444\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/samcla.com\/wp-content\/uploads\/2024\/01\/Focus-6-Bluetooth_front.png 2444w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/01\/Focus-6-Bluetooth_front-300x209.png 300w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/01\/Focus-6-Bluetooth_front-1030x716.png 1030w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/01\/Focus-6-Bluetooth_front-768x534.png 768w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/01\/Focus-6-Bluetooth_front-1536x1068.png 1536w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/01\/Focus-6-Bluetooth_front-2048x1425.png 2048w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/01\/Focus-6-Bluetooth_front-1500x1043.png 1500w, https:\/\/samcla.com\/wp-content\/uploads\/2024\/01\/Focus-6-Bluetooth_front-705x490.png 705w\" sizes=\"(max-width: 2444px) 100vw, 2444px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-d7502aa4d873e882c6f61e09c22bbe2e\">\n#top .hr.av-av_hr-d7502aa4d873e882c6f61e09c22bbe2e{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-av_hr-d7502aa4d873e882c6f61e09c22bbe2e .hr-inner{\nwidth:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-d7502aa4d873e882c6f61e09c22bbe2e hr-custom  avia-builder-el-15  el_after_av_image  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-none'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m5zhamru-a496197096bbb60d0ee172c58257c570\">\n#top .av_textblock_section.av-m5zhamru-a496197096bbb60d0ee172c58257c570 .avia_textblock{\ncolor:#253f76;\n}\n<\/style>\n<section  class='av_textblock_section av-m5zhamru-a496197096bbb60d0ee172c58257c570 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h3 style=\"text-align: center;\">SAMCLA FOCUS<\/h3>\n<\/div><\/section><br 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